Terms and Conditions

The following terms and conditions of sale (“Terms and Conditions”) form part of every contract for the sale of goods by City Girls Soap (hereinafter “City Girls Soap”) to a buyer (“Customer”).

Prices are subject to change at any time without advance notice. Invoices are due and paid within the time period noted on the invoice (or 30 days, if no time period is noted), measured from the date of the invoice. City Girls Soap may invoice parts of an order separately. Customer is responsible for all sales and other taxes associated with the order. Invoice will be sent to Customer upon shipment of goods.

City Girls Soap makes every effort to insure product is packaged in the best way possible to withstand any problems during shipping. However, problems, which may occur during transport, are out of our control and City Girls Soap cannot be responsible for unforeseeable damages occurring after the product has left our facility. City Girls Soap may issue a credit for damaged product upon receipt of the returned product.

Any returns from goods sold by City Girls Soap must be made in writing to City Girls Soap within 7 days after Customer’s receipt of the goods, and City Girls Soap will have no liability with respect to such goods if a complaint or claim is not made to City Girls Soap within that time period. If product has a manufactured defect, City Girls Soap may issue a credit for the returned product.

Minimum 24-hours notice prior to shipping of cancellation required. Notification for instance, via email, mobile phone, text message and/or phone, will be accepted and may be subject to confirmation in writing.

City Girls Soap accepts credit cards, checks and cash payment. Customer is subject to complete a credit application and W-9 form.

All correspondence between Customer and City Girls Soap shall be considered privileged and confidential. City Girls Soap will never share, sell, or rent Customer information.